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	<title>Comments on: Xbox Live Support Woes Followup</title>
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	<link>http://www.lmnopc.com/2011/03/17/xbox-live-support-woes-followup/</link>
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		<title>By: Xbox720 Information</title>
		<link>http://www.lmnopc.com/2011/03/17/xbox-live-support-woes-followup/comment-page-1/#comment-18860</link>
		<dc:creator>Xbox720 Information</dc:creator>
		<pubDate>Fri, 02 Mar 2012 03:50:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.lmnopc.com/?p=100#comment-18860</guid>
		<description>I&#039;m really inspired together with your writing skills and also with the format in your weblog. Is that this a paid topic or did you modify it yourself? Either way stay up the excellent high quality writing, it&#039;s rare to look a great weblog like this one nowadays..</description>
		<content:encoded><![CDATA[<p>I&#8217;m really inspired together with your writing skills and also with the format in your weblog. Is that this a paid topic or did you modify it yourself? Either way stay up the excellent high quality writing, it&#8217;s rare to look a great weblog like this one nowadays..</p>
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		<title>By: Erik</title>
		<link>http://www.lmnopc.com/2011/03/17/xbox-live-support-woes-followup/comment-page-1/#comment-17707</link>
		<dc:creator>Erik</dc:creator>
		<pubDate>Fri, 18 Mar 2011 15:05:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.lmnopc.com/?p=100#comment-17707</guid>
		<description>Also, â€œYOU MUST BE 13+ TO REGISTER WITH EA ONLINEâ€ does not immediately indicate to the anyone that a lack of registration is something anyone should care about.  I&#039;ve passed on registration for many games that offered registration with no penalty in the past.

Microsoft was great to have fixed this, but it would be nice if EA caught a bit more of the blame, as they were the ones reading the profile information on an account that was set up by a parent (hence the gold account), with parental overrides specifically allowing certain ratings of games to be played.  And after all of these existing checks, they have their obnoxious parallel &quot;registration&quot; process reach right past the layers of parental controls, do an out of context age comparison and lazily fail out with a &quot;get older, and NO REFUNDS&quot; default response.</description>
		<content:encoded><![CDATA[<p>Also, â€œYOU MUST BE 13+ TO REGISTER WITH EA ONLINEâ€ does not immediately indicate to the anyone that a lack of registration is something anyone should care about.  I&#8217;ve passed on registration for many games that offered registration with no penalty in the past.</p>
<p>Microsoft was great to have fixed this, but it would be nice if EA caught a bit more of the blame, as they were the ones reading the profile information on an account that was set up by a parent (hence the gold account), with parental overrides specifically allowing certain ratings of games to be played.  And after all of these existing checks, they have their obnoxious parallel &#8220;registration&#8221; process reach right past the layers of parental controls, do an out of context age comparison and lazily fail out with a &#8220;get older, and NO REFUNDS&#8221; default response.</p>
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		<title>By: Thom Wetzel</title>
		<link>http://www.lmnopc.com/2011/03/17/xbox-live-support-woes-followup/comment-page-1/#comment-17705</link>
		<dc:creator>Thom Wetzel</dc:creator>
		<pubDate>Fri, 18 Mar 2011 13:13:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.lmnopc.com/?p=100#comment-17705</guid>
		<description>Sure it&#039;s easy to read when it&#039;s visible, but that wasn&#039;t the case - watch the Youtube video I created.  You have to scroll past six *pages* of standard boilerplate text that no one ever reads before making Xbox Live Marketplace purchases to get to the ALL CAPS age requirements text. 

The age requirement should be the first line outranking even &quot;No refunds&quot; if they want people to read it, but really the account should be barred from purchasing it if it&#039;s going to be unable to play it.  

Just like the dry ice example -- if you sent a kid into a bar to buy a beer, the barkeeper doesn&#039;t take the kid&#039;s money THEN tell him he can&#039;t have the beer and keep the money.  The bartender tells him ahead of accepting his money and the kid goes home with the money he walked in with.  

I&#039;m frankly amused so many people don&#039;t see it the same way as I do.  </description>
		<content:encoded><![CDATA[<p>Sure it&#8217;s easy to read when it&#8217;s visible, but that wasn&#8217;t the case &#8211; watch the Youtube video I created.  You have to scroll past six *pages* of standard boilerplate text that no one ever reads before making Xbox Live Marketplace purchases to get to the ALL CAPS age requirements text. </p>
<p>The age requirement should be the first line outranking even &#8220;No refunds&#8221; if they want people to read it, but really the account should be barred from purchasing it if it&#8217;s going to be unable to play it.  </p>
<p>Just like the dry ice example &#8212; if you sent a kid into a bar to buy a beer, the barkeeper doesn&#8217;t take the kid&#8217;s money THEN tell him he can&#8217;t have the beer and keep the money.  The bartender tells him ahead of accepting his money and the kid goes home with the money he walked in with.  </p>
<p>I&#8217;m frankly amused so many people don&#8217;t see it the same way as I do.</p>
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		<title>By: Jack Pipsam</title>
		<link>http://www.lmnopc.com/2011/03/17/xbox-live-support-woes-followup/comment-page-1/#comment-17694</link>
		<dc:creator>Jack Pipsam</dc:creator>
		<pubDate>Fri, 18 Mar 2011 06:33:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.lmnopc.com/?p=100#comment-17694</guid>
		<description>I don&#039;t think you should get a refund, it is clearly there!

your where just QQing because you overlooked things in CAPSLOCK, SEE THIS TEXT, IT IS VERY EASY TO SEE!</description>
		<content:encoded><![CDATA[<p>I don&#8217;t think you should get a refund, it is clearly there!</p>
<p>your where just QQing because you overlooked things in CAPSLOCK, SEE THIS TEXT, IT IS VERY EASY TO SEE!</p>
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		<title>By: Thom Wetzel</title>
		<link>http://www.lmnopc.com/2011/03/17/xbox-live-support-woes-followup/comment-page-1/#comment-17667</link>
		<dc:creator>Thom Wetzel</dc:creator>
		<pubDate>Thu, 17 Mar 2011 15:10:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.lmnopc.com/?p=100#comment-17667</guid>
		<description>Couple of things I thought of since writing the post: 

1) My fears about the tough missions in Jurassic Park were not unfounded.  As soon as Davey said I&#039;d have to create a new Xbox Live account, seriously the first thing I thought was &quot;dammit! I&#039;m going to have to replay those missions in Operation Genesis!&quot; and didn&#039;t say anything to Tommy about it.  I swear the kid is psychic; LAST NIGHT he pulls out Jurassic Park: Operation Genesis and starts playing it for the first time in months.  lol

2) A couple of the  commenters on The Escapist piece cracked me up. They were applauding my decision to be involved in my kid&#039;s hobby ... little do they know I&#039;m dragging the poor kid into *my* hobby.  I&#039;ve been a gamer since I first got an Atari 2600 back in the day, and now I&#039;m passing along the terrible tradition to my son.  :)</description>
		<content:encoded><![CDATA[<p>Couple of things I thought of since writing the post: </p>
<p>1) My fears about the tough missions in Jurassic Park were not unfounded.  As soon as Davey said I&#8217;d have to create a new Xbox Live account, seriously the first thing I thought was &#8220;dammit! I&#8217;m going to have to replay those missions in Operation Genesis!&#8221; and didn&#8217;t say anything to Tommy about it.  I swear the kid is psychic; LAST NIGHT he pulls out Jurassic Park: Operation Genesis and starts playing it for the first time in months.  lol</p>
<p>2) A couple of the  commenters on The Escapist piece cracked me up. They were applauding my decision to be involved in my kid&#8217;s hobby &#8230; little do they know I&#8217;m dragging the poor kid into *my* hobby.  I&#8217;ve been a gamer since I first got an Atari 2600 back in the day, and now I&#8217;m passing along the terrible tradition to my son.  <img src='http://www.lmnopc.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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